Privacy Policy

Effective Date: April 1st, 2026

Connection Website Designs (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
https://connectionwebsitedesigns.com


1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Information you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Business name
  • Any information submitted through contact forms

Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring website

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Support marketing efforts

You can disable cookies through your browser settings.


2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Deliver web design and digital services
  • Improve website functionality and performance
  • Send updates, promotions, or marketing communications (if opted in)
  • Analyze usage and trends to improve our services

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers (hosting, analytics, email services)
  • Payment processors (if applicable)
  • Legal authorities when required by law

4. Third-Party Services

Our website may use third-party services such as:

  • Google Analytics
  • Email marketing platforms
  • Hosting providers

These services may collect information in accordance with their own privacy policies.


5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us using the information below.


7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


9. Contact Us

If you have questions about this Privacy Policy, please contact:

Connection Website Designs
Clayton, North Carolina
Email: info@connectionwebsitedesign.com
Phone: (984) 325-9414

AI Business Assistant Privacy

AI Business Assistant

Connection Website Designs and NC Digital Web Design may provide access to the NC Digital AI Business Assistant to assist website visitors, answer questions, capture leads, schedule appointments, and provide customer support.

The AI Business Assistant is proprietary technology owned and operated by NC Digital Web Design, LLC and is provided to clients as part of eligible website management services or through a separate licensing agreement.


Information Collected Through the AI Assistant

When you interact with the NC Digital AI Business Assistant, we may collect information that you voluntarily provide, including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Business information
  • Appointment requests
  • Questions submitted through the AI Assistant
  • Any other information you voluntarily provide during your conversation

We only collect information necessary to provide customer service, respond to inquiries, improve our services, and support your experience.


How AI Conversations Are Used

Conversations with the NC Digital AI Business Assistant may be securely stored and reviewed for purposes including:

  • Responding to customer inquiries
  • Improving AI performance
  • Enhancing customer support
  • Website lead generation
  • Troubleshooting technical issues
  • Quality assurance
  • Internal analytics

Conversation data is not sold to third parties.


AI Accuracy

While the NC Digital AI Business Assistant is designed to provide helpful and accurate information, AI-generated responses may occasionally contain errors or outdated information.

Users should not rely solely on AI-generated responses when making legal, financial, medical, tax, or other important business decisions.

If you have questions regarding pricing, contracts, legal matters, or services, please contact our team directly.


Third-Party Technology

The NC Digital AI Business Assistant may utilize third-party artificial intelligence technologies, cloud hosting providers, analytics platforms, and other software services to deliver its functionality.

These providers process information solely for the purpose of providing AI functionality and are subject to their own privacy and security practices.


Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information collected through the AI Business Assistant.

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.


Client Data

For clients who receive the NC Digital AI Business Assistant as part of their website services:

  • Client business information remains the property of the client.
  • The AI platform, software, conversational logic, prompts, workflows, and technology remain the exclusive property of NC Digital Web Design, LLC.

Data Retention

AI conversation history and submitted information may be retained for as long as reasonably necessary to:

  • Provide customer support
  • Maintain website functionality
  • Improve AI performance
  • Meet legal or contractual obligations

Information is deleted when no longer reasonably necessary, unless retention is required by law.


Children’s Privacy

The NC Digital AI Business Assistant is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13 without parental consent, we will promptly delete such information.


Changes to AI Privacy Practices

As artificial intelligence technology evolves, we may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated Privacy Policy on this website.


Contact Us

If you have questions regarding this Privacy Policy or the NC Digital AI Business Assistant, please contact:

NC Digital Web Design, LLC

📧 info@ncdigitalwebdesign.com

📞 984-206-6071